Question 1

How long will my appointment take?

Accepted Answer

Appointment duration can vary from person to person, depending on your appointment type and your individual needs. Please allow at least 30 minutes for your appointment.   We pride ourselves on never rushing your appointment and will dedicate as much time as you need during your appointment with us. Whether you are carefully choosing new frames or have any questions any additional questions during your eye test, we are always happy to offer the extra time and care that you deserve.

Question 2

How much does an eye test cost?

Accepted Answer

We offer both private and NHS-funded eye examinations at Taylor Biddle Opticians.  Click here to select your local practice and see a full breakdown of appointment types and relevant fees.  You may be entitled to a free eye test funded by the NHS.   We are committed to the NHS, however the scope of the NHS test does not automatically include further investigations such as OCT & OPTOMAP, it only provides for a basic eye test. Consequently, we do advise patients to agree to extend the scope of the NHS Sight Test to the higher standards provided by our extended eye examination. An additional fee applies for this.  Our Private examinations are available for those who are not eligible for NHS funding, or those who wish to upgrade their test in order to take advantage of our state-of-the-art diagnostic equipment.

Question 3

Am I eligible for a free NHS Sight Test?

Accepted Answer

You're entitled to a free NHS sight test if you:  are under 16 are 16, 17 or 18 and in full-time education are 60 or over are registered as partially sighted or blind have been diagnosed with diabetes or glaucoma are 40 or over and your mother, father, sibling or child has been diagnosed with glaucoma have been advised by an eye doctor (ophthalmologist) that you're at risk of glaucoma are a prisoner on leave from prison are eligible for an NHS complex lens voucher – your optician can advise you about your entitlement  You're also entitled if you or your partner – including civil partner – receive, or you're under the age of 20 and the dependant of someone receiving:  Income Support Income-related Employment and Support Allowance Income-based Jobseeker's Allowance Pension Credit Guarantee Credit Universal Credit and meet the criteria  If you're entitled to or named on:  a valid NHS tax credit exemption certificate (if you do not have a certificate, you can show your award notice), you qualify if you get Child Tax Credits, Working Tax Credits with a disability element (or both), and have income for tax credit purposes of £15,276 or less a valid NHS certificate for full help with health costs (HC2)    Visit the NHS website to read the latest criteria and learn more about funding for eye tests and eyewear - https://www.nhs.uk/nhs-services/opticians/free-nhs-eye-tests-and-optical-vouchers/

Question 4

Where can I park during my appointment?

Accepted Answer

There is free parking available at both our Compton and Wombourne practices.

Question 5

Is the practice wheelchair accessible?

Accepted Answer

Both of our practices are wheelchair friendly!   We are spread across one level at our Wombourne practice and our Compton location features a lift to access to the upper floor.

Question 6

How can I book an appointment?

Accepted Answer

It's easy to book an appointment at one of our practices.  You can book by telephone, email or online.  Click here to select your local practice and book your next appointment today.

YOUR FREQUENTLY ASKED QUESTIONS