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COVID-19 URGENT EYESERVICE (CUES) 

We can now see you under a free service (if you’re registered with a Wolverhampton or South Staffs GP) for minor eye conditions, instead of you having to go to the Eye Infirmary.

 

This free service is available for people of all ages. Our optometrists have undergone further training in order to treat a number of minor eye concerns.

Please note that this is not a sight test. Also, if you have a major eye condition that is being regularly monitored by your optometrist or hospital eye service, it will not be covered by this service; for example, cataracts, diabetic retinopathy or glaucoma.

WHAT CONDITIONS CAN BE TREATED AT A MECS APPOINTMENT?

  • Foreign body in the eye

  • Red eye or eyelids

  • Dry eye, or gritty and uncomfortable eyes

  • Irritation and inflammation of the eye

  • Significant recent sticky discharge from the eye, or watery eye

  • Recently occurring flashers of floaters

  • Ingrowing eyelashes

  • Recent and sudden loss of vision

HOW CAN I MAKE AN APPOINTMENT?

To make an appointment, call us and you will be asked some questions about your symptoms. This will enable us to assess how quickly you need to be seen, which will be within 24 hours in urgent cases and within a few days for a routine appointment.

Please bring your glasses and a list of your current medication along to the appointment. The optometrist may put drops in your eyes to enlarge your pupils in order to get a better view inside your eyes. You should not drive until the effects of these drops has worn off, which may take a few hours.

Our optometrists are able to issue prescriptions to treat minor eye conditions. If your condition is more serious, the optometrist will book you an urgent appointment at a hospital eye clinic. If you need a routine appointment with a hospital, the optometrist will organise this for you. You may also be advised to make an appointment with your GP if your eye condition is related to your general health.

Before you go to hospital, ask your optometrist.