Here are some of the most common questions we get asked in practice, we hope you find them useful and if you don't see what you're looking for, why not ask us? YOUR FREQUENTLY ASKED QUESTIONS If you can't find the answer to your query below, please contact us and we will be happy to advise. How long will my appointment take? Appointment duration can vary from person to person, depending on your appointment type and your individual needs. Please allow at least 30 minutes for your appointment. We pride ourselves on never rushing your appointment and will dedicate as much time as you need during your appointment with us. Whether you are carefully choosing new frames or have any questions any additional questions during your eye test, we are always happy to offer the extra time and care that you deserve. How much does an eye test cost? We offer both private and NHS-funded eye examinations at Taylor Biddle Opticians. Click here to select your local practice and see a full breakdown of appointment types and relevant fees. You may be entitled to a free eye test funded by the NHS. We are committed to the NHS, however the scope of the NHS test does not automatically include further investigations such as OCT & OPTOMAP, it only provides for a basic eye test. Consequently, we do advise patients to agree to extend the scope of the NHS Sight Test to the higher standards provided by our extended eye examination. An additional fee applies for this. Our Private examinations are available for those who are not eligible for NHS funding, or those who wish to upgrade their test in order to take advantage of our state-of-the-art diagnostic equipment. Am I eligible for a free NHS Sight Test? You're entitled to a free NHS sight test if you: are under 16 are 16, 17 or 18 and in full-time education are 60 or over are registered as partially sighted or blind have been diagnosed with diabetes or glaucoma are 40 or over and your mother, father, sibling or child has been diagnosed with glaucoma have been advised by an eye doctor (ophthalmologist) that you're at risk of glaucoma are a prisoner on leave from prison are eligible for an NHS complex lens voucher – your optician can advise you about your entitlement You're also entitled if you or your partner – including civil partner – receive, or you're under the age of 20 and the dependant of someone receiving: Income Support Income-related Employment and Support Allowance Income-based Jobseeker's Allowance Pension Credit Guarantee Credit Universal Credit and meet the criteria If you're entitled to or named on: a valid NHS tax credit exemption certificate (if you do not have a certificate, you can show your award notice), you qualify if you get Child Tax Credits, Working Tax Credits with a disability element (or both), and have income for tax credit purposes of £15,276 or less a valid NHS certificate for full help with health costs (HC2) Visit the NHS website to read the latest criteria and learn more about funding for eye tests and eyewear - https://www.nhs.uk/nhs-services/opticians/free-nhs-eye-tests-and-optical-vouchers/ Where can I park during my appointment? There is free parking available at both our Compton and Wombourne practices. Is the practice wheelchair accessible? Both of our practices are wheelchair friendly! We are spread across one level at our Wombourne practice and our Compton location features a lift to access to the upper floor. How can I book an appointment? It's easy to book an appointment at one of our practices. You can book by telephone, email or online. Click here to select your local practice and book your next appointment today.

EyeDream is the perfect alternative to laser surgery, daily contact lenses and specs. orthokeratology corrects your vision while you sleep - all without any need for eyelid tints or awkward glasses! EYEDREAM ORTHO-K Correct your vision while you sleep! EyeDream, a form of orthokeratology (ortho-k), can work to correct your vision while you sleep. Simply remove the custom contact lenses upon waking and enjoy a world of clear, natural vision throughout the day. EyeDream is non-invasive and has transformed the lives of thousands of short- sighted people across the world. HOW DOES EYEDREAM WORK? The cornea plays a key role in creating a sharp optical focus. EyeDream – advanced ortho-k lenses – gently reshape the curvature of the cornea overnight, creating a slightly flatter profile. Upon waking, the slight change (less than half the width of a human hair) in cornea curvature is enough to create clear, sharp vision for the duration of the day. IS EYEDREAM FOR ME? EyeDream is the perfect solution for people who suffer from mild to moderate myopia (short-sightedness) and want clear natural vision all day without the need for specs or lenses. Have considered laser surgery but are concerned with the associated risks. Are involved in sport but find specs and contact lenses restrictive. Are soft contact lens wearers but suffer from discomfort or dry, scratchy eyes. ORTHO-K AND MYOPIA The aim of Myopia Control is to slow down, or halt, the progression of myopia, and this is becoming increasingly effective, especially in children and teenagers. Orthokeratology lenses, such as EyeDream, are playing a key role in Myopia Control all over the world. Recent studies have indicated that myopia develops at a much slower rate, and can even be halted in children fitted with ortho-k. Click here to discover our other Myopia Control options. Q&A How long will my appointment take? Appointment duration can vary from person to person, depending on your appointment type and your individual needs. Please allow at least 30 minutes for your appointment. We pride ourselves on never rushing your appointment and will dedicate as much time as you need during your appointment with us. Whether you are carefully choosing new frames or have any questions any additional questions during your eye test, we are always happy to offer the extra time and care that you deserve. How much does an eye test cost? We offer both private and NHS-funded eye examinations at Taylor Biddle Opticians. Click here to select your local practice and see a full breakdown of appointment types and relevant fees. You may be entitled to a free eye test funded by the NHS. We are committed to the NHS, however the scope of the NHS test does not automatically include further investigations such as OCT & OPTOMAP, it only provides for a basic eye test. Consequently, we do advise patients to agree to extend the scope of the NHS Sight Test to the higher standards provided by our extended eye examination. An additional fee applies for this. Our Private examinations are available for those who are not eligible for NHS funding, or those who wish to upgrade their test in order to take advantage of our state-of-the-art diagnostic equipment. Am I eligible for a free NHS Sight Test? You're entitled to a free NHS sight test if you: are under 16 are 16, 17 or 18 and in full-time education are 60 or over are registered as partially sighted or blind have been diagnosed with diabetes or glaucoma are 40 or over and your mother, father, sibling or child has been diagnosed with glaucoma have been advised by an eye doctor (ophthalmologist) that you're at risk of glaucoma are a prisoner on leave from prison are eligible for an NHS complex lens voucher – your optician can advise you about your entitlement You're also entitled if you or your partner – including civil partner – receive, or you're under the age of 20 and the dependant of someone receiving: Income Support Income-related Employment and Support Allowance Income-based Jobseeker's Allowance Pension Credit Guarantee Credit Universal Credit and meet the criteria If you're entitled to or named on: a valid NHS tax credit exemption certificate (if you do not have a certificate, you can show your award notice), you qualify if you get Child Tax Credits, Working Tax Credits with a disability element (or both), and have income for tax credit purposes of £15,276 or less a valid NHS certificate for full help with health costs (HC2) Visit the NHS website to read the latest criteria and learn more about funding for eye tests and eyewear - https://www.nhs.uk/nhs-services/opticians/free-nhs-eye-tests-and-optical-vouchers/ Where can I park during my appointment? There is free parking available at both our Compton and Wombourne practices. Is the practice wheelchair accessible? Both of our practices are wheelchair friendly! We are spread across one level at our Wombourne practice and our Compton location features a lift to access to the upper floor. How can I book an appointment? It's easy to book an appointment at one of our practices. You can book by telephone, email or online. Click here to select your local practice and book your next appointment today. Quick links: CONTACT LENSES CHILDRENS EYECARE

The latest news from Taylor Biddle Opticians. READ OUR LATEST BLOG POSTS Taylor Biddle Are Making Bald Moves for Charity Fundraising How Does Visual Stress Affect Children? World Diabetes Day – The Importance of Maintaining Good Eye Health How can contact lenses for children help to preserve their vision? Our Top 3 Eyewear Picks For 2021 1 2 FOLLOW US FOR THE LATEST NEWS

At Taylor Biddle Opticians, we pride ourselves on the highest levels of customer service & top-quality eye care & products, near you in Compton & Wombourne. Follow us on Instagram #wix @taylorbiddleopticians Load more YOUR INDEPENDENT OPTICIANS IN WOLVERHAMPTON At Taylor Biddle Opticians, we pride ourselves on the highest levels of customer service paired with top-quality eye care and products. The two practices are conveniently located in Compton and Wombourne, both with easy disability access and free parking. MORE ABOUT US WELCOME TO WOMBOURNE WELCOME TO COMPTON SPECIALIST EYE CARE SERVICES FOR ALL YOUR FAMILY Customer service has always been at the heart of what we all do. This ethos, combined with continually pushing the boundaries by investing in the latest technology to improve eye care, and offering fabulous frames and lenses, ensures that we will always offer the very best service available anywhere. OCT & OPTOMAP EYE SCAN HEARING CARE & AUDIOLOGY CONTACT LENS FITTING & ADVICE VISUAL STRESS & COLORIMETRY DISCOVER DESIGNER EYEWEAR We stock some of the top designer frames including Ray Ban, Gotti and Jimmy Choo to name but a few. In addition we stock a fabulous selection of frames starting from just £29.99. VIEW OUR BRANDS EYEWEAR STYLING READ OUR PATIENT TESTIMONIALS “Taylor Biddle Opticians look after three generations in our family with equal care and expertise. Tracey is always available for caring support and we have easy access to appointments. Staff are welcoming and friendly at both practices.” - S.D Claverley - READ MORE REVIEWS

< Back Hollie Bullock Level 2 Diploma in Optical Support Hollie has worked at Taylor Biddle since 2013, progressing from receptionist to Optical Dispenser. Her favourite part of the job is helping our customers choosing new frames- there’s nothing better than finding ‘ the one’! She has a degree in Fine Art and loves make up and fashion. Branch Manager Optical Dispenser

Taylor Biddle Opticians was founded in 1994 by Tracey Taylor and Mike Biddle at the Compton premises. Two years later the Wombourne practice was opened. YOUR INDEPENDENT OPTICIANS IN WOLVERHAMPTON Taylor Biddle Opticians was founded in 1994 by Tracey Taylor and Mike Biddle at the Compton premises. Two years later the Wombourne practice was opened. Mike left in 2010, and in 2014 Olha Lac joined Tracey as co-director, adding to Tracey’s wealth of experience in the optical world. Olha has worked for Taylor Biddle since 2005 and has gained extra qualifications in visual dyslexia which has helped many children achieve their potential. In April 2021 Hasan Akhtar joined Tracey and Olha as co-director after working at Taylor Biddle since 2018. Hasan specialises in Medical Retina and Glaucoma and encourages further education and training to ensure the practice is at the forefront of providing an excellent eyecare service. YOUR PATIENT JOURNEY We endeavour to offer a service as special as your eyes as we believe you deserve the very best. 1 Call us or click to book your appointment online. 2 Quick Q&A to assess your current eye health, history and individual needs. 3 Your eye health check with state-of-the-art technology. 4 If required, it's time for expert advice on eyewear styling or new contact lenses. 5 Collection, fitting & aftercare for maintaining clear vision. BOOK ONLINE OUR DEDICATED TEAM Taylor Biddle team members stay with us for many years, ensuring a strong, knowledgeable and cohesive team. Customer service is at the heart of what we all do. This ethos, combined with heavily investing in the latest technology to improve eye care, plus offering an extensive range of frames and lenses, ensures that we will always offer the very best clinical service. MEET THE TEAM WE ARE PROUD TO OFFER EXCEPTIONAL CARE “Taylor Biddle Opticians look after three generations in our family with equal care and expertise. Tracey is always available for caring support and we have easy access to appointments. Staff are welcoming and friendly at both practices.” - S.D Claverley - READ MORE REVIEWS WELCOME TO WOMBOURNE WELCOME TO COMPTON

< Back Matt Baker RHAD, MSHAA Matt qualified as an Audiologist in 1999, and has been passionate about clinical, patient focused hearing care ever since. Matt has been with Taylor Biddle since 2022, practising out of Wombourne. His wife Aphra is the resident Clinical Audiologist at Compton. Both Matt and Aphra believe in clinical, in-depth audiological testing and aftercare, and provide a service that is second to none in the private sector, specialising in tailored hearing solutions and comprehensive aftercare treatment programmes. In his spare time Matt enjoys spending time with the couple's many animals, teaching himself guitar, traditional archery, paddleboarding and photography. Clinical Audiologist

< Back Joanna Peppiatt BSc (Hons) MCOptom Joanna has been qualified Optometrist since 2007 after graduating from Anglia Ruskin University. She enjoys all aspects of optometry and specialises in Eyedream Orthokeratology Contact lenses. She likes reading, running and spending time with family. Optometrist

Meet The Team at Taylor Biddle Opticians are a team of highly qualified staff who are passionate about offering a great customer experience. MEET THE TEAM Olha Lac BSc (Hons) MCOptom Dip ScV M.ASvP Optometrist Director Read More Julia Kwiatkowski Practice Manager Read More Joanna Peppiatt BSc (Hons) MCOptom Optometrist Read More Tom Green BSc (Hons) FBDO Dispensing Optician Read More Devinder Sidhu Level 2 Diploma in Optical Support Optical Dispenser Read More Sue Bundy Optical Assistant Read More Chloe Devonshire Optical Assistant Read More Aphra Elisabeth Baker & Abi Davis RHAD, MSHAA & BSc Clinical Audiologist Read More Tracey Taylor BSc (Hons) MCOptom Optometrist Director Read More Donna Lloyd Branch Manager Optical Dispenser Read More Elisha Dhir BSc (Hons) MCOptom Dip ScV M.ASvP Optometrist Read More Kimberley Lacey Level 2 Diploma in Optical Support Optical Dispenser Read More Beth Rowley Level 2 Diploma in Optical Support Optical Dispenser Read More Tracy Morris Optical Assistant Read More Karen Rock Admin & Optical Assistant Read More Hasan Akhtar BSc(Hons) MCOptom DipTp(IP) Prof Cert Med Ret Prof Cert Glauc AFHA Optometrist Director Read More Hollie Bullock Level 2 Diploma in Optical Support Branch Manager Optical Dispenser Read More Sarah Bedworth BSc (Hons) FBDO Dispensing Optician Read More Sophie Rogers Level 2 Diploma in Optical Support Optical Dispenser Read More Dale Dobbin Optical Dispenser Optical Dispenser Read More Cheryl Meredith Optical Assistant Read More Matt Baker RHAD, MSHAA Clinical Audiologist Read More

< Back Devinder Sidhu Level 2 Diploma in Optical Support Dev has been working at Taylor Biddle Opticians since 2007. At the age of 16 she started as a receptionist and after completing an optical dispensing course her role changed to an optical dispenser. She enjoys helping patients with their spectacle journey, choosing frames and lenses which best suit their needs and requirements. Dev likes to socialise with family and friends, as well as cook and read. She also loves football, tennis and badminton. Optical Dispenser

< Back Hasan Akhtar BSc(Hons) MCOptom DipTp(IP) Prof Cert Med Ret Prof Cert Glauc AFHA Hasan graduated from Aston University in 2016 with a 1st class honours degree in Optometry. He joined Taylor Biddle in 2018 and became a partner in April 2021. Alongside his work with Taylor Biddle, he is a Sessional Lecturer and Clinical Supervisor at Aston University teaching the degree programme as well as a Faculty Member for Johnson & Johnson Vision and Assessor for the College of Optometrists. Hasan specialises in Medical Retina and Glaucoma but also became an Independent Prescriber in 2023 allowing him to prescribe more medications to help treat eye conditions. Hasan has sat on the local optical committee since 2020 which allows him to stay at the forefront of Optometry and implement the latest shared care schemes and enhancements to the services we provide. In his spare time he enjoys theatre, outdoor adventures, socialising and travelling the world. Optometrist Director

< Back Cheryl Meredith Cheryl has worked at Taylor Biddle Opticians since 2002. She enjoys reading, cooking and a new found hobby - baking! Cheryl likes travelling and her favourite holiday destination is Greece. Optical Assistant