< Back Natalie Hoye Natalie has worked in optics for over eight years and is passionate about patient care. She enjoys building rapport with patients and supporting them throughout every stage of their eye care journey. Outside of work, Natalie spends most of her time at the gym. Optical Assistant

< Back Aphra Elisabeth Baker & Abi Davis RHAD, MSHAA & BSc Aphra With over 20 years of experience in audiology, Aphra is dedicated to helping people improve their hearing and enhance their quality of life. She specialises in treating a wide range of hearing issues—everything from mild hearing loss to more complex conditions and tinnitus management. Aphra works for The Hearing Care Partnership at Taylor Biddle Opticians , where she takes pride in offering personalised care to each patient. She is committed to understanding their unique needs and providing tailored solutions to ensure they hear more clearly and comfortably. Working alongside her husband, Matt Baker at the Wombourne branch, and our dedicated Hearing Care Assistant, Abi Davis, Aphra is part of a supportive, knowledgeable team that focuses on patient-centered care. Outside of her professional life, Aphra enjoys reading, archery, paddleboarding, and wild swimming. She’s also a devoted animal lover, caring for a variety of pets, including cats, ducks, chickens, and peacocks. With a passion for making a difference in people’s lives, Aphra is excited to help you hear the world around you more clearly. Abi In 2023, Abi graduated from the University of Warwick with a First-Class Honours degree in Biomedical Science and began her career in audiology. She finds great satisfaction in helping patients improve their hearing and reconnect with the world around them. Being part of their journey toward better hearing and an enhanced quality of life is deeply rewarding for her. Outside of work, Abi enjoys socialising over brunch with friends, attending live music events, reading, and spending time with her pet tortoise. Clinical Audiologist

< Back Beth Rowley Level 2 Diploma in Optical Support Beth joined Taylor Biddle 2023 and has worked in optics for over 3 years brining a wealth of knowledge and expertise. She really enjoys helping people pick the perfect frame and has a keen eye for detail. In her spare time she enjoys yoga and spending time with her dogs who keep her very busy. Optical Dispenser

Visual Stress is a visual processing disorder due to sensitivity to light and a believed hyper-excitability of the visual brain. WHAT IS VISUAL STRESS? Visual Stress is a visual processing disorder due to sensitivity to light and a believed hyper- excitability of visual brain. Visual Stress is said to affect 20% of the population – 13 million people in UK. It is not the same as dyslexia but it affects about 40% of dyslexics. As humans we are adapted to view natural images. Imagine a picture of a lake and mountains, beach, garden – is that comfortable to look at? Now imagine a stripy black and white shirt or a zebra – is that comfortable? English text is made of striped patterns which are mainly written in black on white paper, to our brain look like stripes – not natural! WHAT ARE THE SYMPTOMS OF VISUAL STRESS? Print blurs or goes out of focus Letters move, shimmer or shake Patterns like ‘rivers’ or ‘worms’ appearing when reading black on white text Glare from page or VDU Coloured halos around words Poor tracking, losing place when reading. Sore , watery eyes and headaches when reading VISUAL STRESS FULL ASSESSMENT Full eye examination – 1 hour, payable in advance. In-depth binocular vision investigation. Reading speed test Tracking Near focussing Pattern glare test Colorimetry assessment. VISUAL STRESS PROGRAMME FEES One hour full assessment £195 Follow-up appointments £95 VISUAL STRESS THERAPY PROGRAMME FOR SCHOOL CHILDREN Minimum period of 18 months. Direct debit £16 per month. Full assessment at a discounted rate of £80. Regular follow-up checks (3 to 6 months or as required). 25% off lenses (free lenses supplied if eligible for an NHS voucher). 50% off specialised tint. 50% off spare spectacles. Accidental damage cover (small excess may apply). 25% off non-NHS frames. REFERRAL VISUAL STRESS ASSESSMENT Includes Optomap imaging. 50% discount off all professional fees. 25% off all frames, lenses and tints. Please note – Assessments require 24 hours cancellation notice, or the advanced fee is forfeited. HOW CAN WE HELP? COLOURED FILTERS Filters can reduce discomfort by reducing contrast and filtering out a particular wavelength of light that causes the neurons to fire unnecessarily. But it has to be correct colour, saturation and brightness. A person may be sensitive to a particular wavelength of light and this can explain why a coloured tint can stabilize the visual brain. BINOCULAR VISION & READING Lot of symptoms of visual stress are the same as if the eyes have binocular vision insufficiency so do not work together properly. This could be due to eye muscles weakness so it’s VERY important to have full eye test and detailed binocular vision assessment. Unstable binocular vision can cause fixation to swap between eyes. This can be addressed with prescription lenses that stabilize the vision at near. Then we can proceed to Colorimetry assessment which goes through 6000 colour combinations to find the correct tint. Quick links: CHILDRENS EYECARE EYEWEAR WHAT OUR PATIENTS SAY.. "Can't recommend Taylor Biddle enough. Taras puts my daughter at ease during her visual stress tests. Staff are very welcoming and professional. Nothing is too much trouble." - J. Prosser - 02/2022 via Google

Our eye examination involves a thorough investigation of not only your vision but also the coordination and ocular health of your eyes. EYE EXAMINATIONS Our eye examination, involves a thorough investigation of not only your vision, but also the co-ordination and ocular health of your eyes. We welcome any questions during the process and will fully explain any findings to you. We offer both private and NHS eye tests for the whole family. Why not upgrade to our extended Eye examination to benefit from our state-of-the-art equipment? EXTENDED EYE EXAMINATION For most patients, we recommend upgrading your test to our extended eye examination, for which there is an additional fee. The fee reflects the high quality of our resources, the extensive cutting edge OCT & Optomap technology used by our optometrists as well ass the extra time required for the comprehensive procedures involved. We are committed to the NHS, however the scope of the NHS test does not automatically include these further investigations, it only provides for a basic eye test. Consequently we do advise patients to agree to extend the scope of the NHS Sight Test to the higher standards provided by our extended eye examination. Quick links: OCT & OPTOMAP CHILDRENS EYECARE WHAT OUR PATIENTS SAY.. "I had my first appointment at Taylor Biddle today and it was, by far , the best eye test I have had. All the staff were both professional and friendly and put me at ease on my first visit. As well as a regular eye test I had scans of my eyes done which reassured me that all was ok." - E. Somauroo - 02/2022 via Google

< Back Tracey Taylor BSc (Hons) MCOptom Tracey graduated in Optometry from Aston University, then worked for independent opticians, and as a locum optician for a few years to gather experience. She met up with Mike Biddle whilst working in the old Wolverhampton Eye Infirmary- and they went into partnership starting Taylor Biddle Opticians in Compton in 1994, followed by the Wombourne practice in 1996. Mike retired from the partnership and Olha joined in 2014 and Hasan in 2021. Tracey was on the Local Optical Committee for over 15 years, becoming co-chair. She has always been keen to embrace new technology and TBO were the first in the Midlands to have retinal cameras, then 3D OCT scanner, and Optomap. She strongly believes that the patient is the centre of the business and this has become the ethos for the whole business. Tracey is a keen tennis player and horse rider, competing in eventing horse trials. She is married to Andrew, a vet, and they have two daughters. They enjoy walking holidays- in fact all sorts of holidays, and seeing friends. Optometrist Director

Contact our Wombourne branch for your detailed eye exam with your trusted local independent Optician. TAYLOR BIDDLE WOMBOURNE 34, Windmill Bank, Wombourne, Wolverhampton, WV5 9JD 01902 895909 BOOK YOUR APPOINTMENT Our Service is as Special as Your Eyes BOOK AN APPOINTMENT Monday - Friday: 9:00 - 5:30 Saturday: 9:00 - 5:00 Sunday: Closed OUR PRACTICE We are located In Wombourne on the corner of Windmill Bank and Planks Lane where we are next door to SPAR. Our practice is accessible via bus routes 15 and 16. Patient parking is available in front of the building Our practice is wheelchair accessible WELCOME TO WOMBOURNE SEND US A MESSAGE Need a little help or just have a question? Fill in the form below and we'll get back to you as soon as we can. Why not check our FAQs page for popular patient queries. If you still can't find what you need, we will be happy to help. Full Name Phone Email Write a message SEND Thank you for your message, we'll get back to you as soon as we can OUR DEDICATED TEAM Eye care is a passion at Taylor Biddle. We take pride in our highly skilled, knowledgeable team who stay with us for many years. We're dedicated to providing a welcoming environment for all our patients, with friendly service that is second-to none! MEET THE TEAM

< Back Cheryl Meredith Cheryl has worked at Taylor Biddle Opticians since 2002. She enjoys reading, cooking and a new found hobby - baking! Cheryl likes travelling and her favourite holiday destination is Greece. Optical Assistant

< Back Sue Bundy Sue has worked for Taylor Biddle since 2002, mainly at the Wombourne practice. She loves the feeling of close community that her job brings and looking after our customers needs. She is married with 3 daughters and enjoys reading, baking and travel. Optical Assistant

< Back Olha Lac BSc (Hons) MCOptom Dip ScV M.ASvP Olha graduated from Aston University in 2004 with a First Class Honours Degree in Optometry and over the next 10 years worked for Taylor Biddle before joining Tracey as a Director in 2014. Her vision for the business is firmly focused on embracing the latest cutting edge technology and providing the very best quality of eyecare and eyewear to the local community. Olha’s youngest son has learning difficulties so since qualifying her specialist interest is in binocular vision anomalies, Visual Stress and the way it can affect visual processing whilst reading. Over the past 10 years she has developed a combined method of using a battery of Schoolvision tests, Colorimetry and more traditional methods to detect and treat deficiencies that affect visual processing and improve reading and learning for schoolchildren and adults. As an award winning practitioner, she has helped hundreds of children and adults to find solution to their problems and finds it immensely rewarding to see the amazing difference the treatment can make on children’s education and especially their confidence. In her free time Olha loves cooking, yoga and beach holidays. Optometrist Director

< Back Donna Lloyd Donna has been working at Taylor Biddle since 2016. She loves the diversity of her job and meeting new people as well as welcoming back our loyal regulars. Donna lives in Wolverhampton with partner Graham and 2 children. She enjoys reading, going to the theatre, meeting up with friends and socialising with our TBO family. Donna is self confessed the world’s biggest Elvis fan! Branch Manager Optical Dispenser

The Minor Eye Conditions Service (MECS) provides assessment and treatment for people with recently occurring minor eye problems. It is an NHS service provided by accredited optometrists COVID-19 URGENT EYESERVICE (CUES) We can now see you under a free service (if you’re registered with a Wolverhampton or South Staffs GP) for minor eye conditions, instead of you having to go to the Eye Infirmary. This free service is available for people of all ages. Our optometrists have undergone further training in order to treat a number of minor eye concerns. Please note that this is not a sight test. Also, if you have a major eye condition that is being regularly monitored by your optometrist or hospital eye service, it will not be covered by this service; for example, cataracts, diabetic retinopathy or glaucoma. WHAT CONDITIONS CAN BE TREATED AT A MECS APPOINTMENT? Foreign body in the eye Red eye or eyelids Dry eye, or gritty and uncomfortable eyes Irritation and inflammation of the eye Significant recent sticky discharge from the eye, or watery eye Recently occurring flashers of floaters Ingrowing eyelashes Recent and sudden loss of vision HOW CAN I MAKE AN APPOINTMENT? To make an appointment, call us and you will be asked some questions about your symptoms. This will enable us to assess how quickly you need to be seen, which will be within 24 hours in urgent cases and within a few days for a routine appointment. Please bring your glasses and a list of your current medication along to the appointment. The optometrist may put drops in your eyes to enlarge your pupils in order to get a better view inside your eyes. You should not drive until the effects of these drops has worn off, which may take a few hours. Our optometrists are able to issue prescriptions to treat minor eye conditions. If your condition is more serious, the optometrist will book you an urgent appointment at a hospital eye clinic. If you need a routine appointment with a hospital, the optometrist will organise this for you. You may also be advised to make an appointment with your GP if your eye condition is related to your general health. Before you go to hospital, ask your optometrist. Quick links: GET IN TOUCH EYE TESTS