< Back Cheryl Meredith Cheryl has worked at Taylor Biddle Opticians since 2002. She enjoys reading, cooking and a new found hobby - baking! Cheryl likes travelling and her favourite holiday destination is Greece. Optical Assistant

Contact us for the detailed eye exam. Book your appointment today and meet with our highly qualified and experienced doctors and staff CONTACT US Select your local practice below to see store details COMPTON 39 Bridgnorth Road, Compton, Wolverhampton, WV6 8AF ADDRESS GET IN TOUCH VIEW STORE DETAILS Tel: 01902 750325 WOMBOURNE 34, Windmill Bank, Wombourne, Wolverhampton, WV5 9JD ADDRESS GET IN TOUCH VIEW STORE DETAILS Tel: 01902 895909

Good vision is essential in childhood development and regular eye examinations are the key to good vision. CHILDRENS EYECARE Good vision is essential in childhood development and regular eye examinations are the key to good vision. Research has shown that one in five school children have an undetected eye problem. As 80% of a child’s learning occurs visually, many children cannot see well enough to reach their full potential or enjoy everyday childhood activities as much as they could. A child may not realise if their vision is not clear – they assume the way they see is normal. Therefore regular eye examinations are advised for all children under the age of 16 at least once a year. FIND ANY CONCERNS AS SOON AS POSSIBLE Children should have their first eye examination by the age of four, sooner if any problems are suspected. The earlier a problem is detected, the more effectively it can be treated. It doesn’t matter if your child is too young to talk or read a letter chart, as we use a range of techniques and modern equipment to detect visual problems at any age. Such equipment used is a computerised test chart which allows us to use pictures, numbers, shapes as well as letters to check the child’s vision. We provide free NHS eye tests for all children under 16 and those under 19 and in full time education. If a child is found to need spectacles, a contribution is provided by the NHS. Typical warning signs to look out for: One eye turns in, out, up or down Complains of frequent headaches Frequently rubs eyes or blinks a lot Screws up eyes when reading or watching television Avoids reading, writing or drawing Has difficulty catching a ball Fails to make expected progress at school Develops behavioural or concentration problems at school WHAT IF MY CHILD NEEDS SPECTACLES? We stock a wide range of spectacles specially designed for children’s faces. Many have soft nose pads for extra comfort and sprung hinges to withstand extra wear and tear. Your child might prefer contact lenses. We have a great range of comfortable and easy-to-use contact lenses and our expert team can advise which option is best. Quick links: VISUAL STRESS EYEWEAR WHAT OUR PATIENTS SAY.. “Taylor Biddle Opticians look after three generations in our family with equal care and expertise. Tracey is always available for caring support and we have easy access to appointments. Staff are welcoming and friendly at both practices.” - S.D Claverley -

Here are some of the most common questions we get asked in practice, we hope you find them useful and if you don't see what you're looking for, why not ask us? YOUR FREQUENTLY ASKED QUESTIONS If you can't find the answer to your query below, please contact us and we will be happy to advise. How long will my appointment take? Appointment duration can vary from person to person, depending on your appointment type and your individual needs. Please allow at least 30 minutes for your appointment. We pride ourselves on never rushing your appointment and will dedicate as much time as you need during your appointment with us. Whether you are carefully choosing new frames or have any questions any additional questions during your eye test, we are always happy to offer the extra time and care that you deserve. How much does an eye test cost? We offer both private and NHS-funded eye examinations at Taylor Biddle Opticians. Click here to select your local practice and see a full breakdown of appointment types and relevant fees. You may be entitled to a free eye test funded by the NHS. We are committed to the NHS, however the scope of the NHS test does not automatically include further investigations such as OCT & OPTOMAP, it only provides for a basic eye test. Consequently, we do advise patients to agree to extend the scope of the NHS Sight Test to the higher standards provided by our extended eye examination. An additional fee applies for this. Our Private examinations are available for those who are not eligible for NHS funding, or those who wish to upgrade their test in order to take advantage of our state-of-the-art diagnostic equipment. Am I eligible for a free NHS Sight Test? You're entitled to a free NHS sight test if you: are under 16 are 16, 17 or 18 and in full-time education are 60 or over are registered as partially sighted or blind have been diagnosed with diabetes or glaucoma are 40 or over and your mother, father, sibling or child has been diagnosed with glaucoma have been advised by an eye doctor (ophthalmologist) that you're at risk of glaucoma are a prisoner on leave from prison are eligible for an NHS complex lens voucher – your optician can advise you about your entitlement You're also entitled if you or your partner – including civil partner – receive, or you're under the age of 20 and the dependant of someone receiving: Income Support Income-related Employment and Support Allowance Income-based Jobseeker's Allowance Pension Credit Guarantee Credit Universal Credit and meet the criteria If you're entitled to or named on: a valid NHS tax credit exemption certificate (if you do not have a certificate, you can show your award notice), you qualify if you get Child Tax Credits, Working Tax Credits with a disability element (or both), and have income for tax credit purposes of £15,276 or less a valid NHS certificate for full help with health costs (HC2) Visit the NHS website to read the latest criteria and learn more about funding for eye tests and eyewear - https://www.nhs.uk/nhs-services/opticians/free-nhs-eye-tests-and-optical-vouchers/ Where can I park during my appointment? There is free parking available at both our Compton and Wombourne practices. Is the practice wheelchair accessible? Both of our practices are wheelchair friendly! We are spread across one level at our Wombourne practice and our Compton location features a lift to access to the upper floor. How can I book an appointment? It's easy to book an appointment at one of our practices. You can book by telephone, email or online. Click here to select your local practice and book your next appointment today.

Looking for contact lenses and not sure where to start. Take a look at our contact lens collection or get in touch. CONTACT LENSES At Taylor Biddle Opticians we consider contact lens aftercare to be of the utmost importance. Not only is the health of the anterior eye checked regularly, but the suitability of the contact lenses are assessed, both with regard to the type of lens and also to any subtle prescription changes. Contact lens technology is advancing rapidly and new contact lenses are becoming available offering superior oxygen transmission, hence improving eye health and comfort. The opportunity to discuss and trial these lenses is an important aspect of continuing contact lens aftercare. PRICE PROMISE We frequently review our prices in an effort to make sure you're always getting great value for your money. As we consider contact lens aftercare to be essential, we are happy to price match our contact lenses for those who pay for their aftercare on our direct debit scheme. If cheaper prices for same lenses are available elsewhere please let us know and we will match them! Other advantages of Taylor Biddle supplying your lenses: We guarantee the lenses We provide replacements for any ripped or damaged We will exchange unopened boxes if prescriptions changed We provide emergency lenses For those who have lenses and fee on a Direct Debit each month, there is a further 50p discount. CARING FOR YOUR CONTACT LENSES WE ARE PROUD TO OFFER EXCEPTIONAL CARE "Fantastic service as always from Taras, James, Sophie & Cheryl. Had my eye test and then discussed contact lenses to replace my reading glasses. Can’t recommend the Wombourne branch highly enough! Thanks everyone" - J. Beeston-May - 11/2021 via Google

We have teamed up with The Hearing Care Partnership (THCP) as they share our passion for personal service and clinical excellence HEARING CARE We are extremely excited to announce we are now offering hearing care services at Taylor Biddle. We have teamed up with The Hearing Care Partnership (THCP) as they share our passion for personal service and clinical excellence. Services will include: Free hearing assessments Hearing aids Hearing protection Wax removal Tinnitus advice To book an appointment for hearing care, please contact us or visit the THCP website to learn more - www.thcp.co.uk . We are confident we are the only practice you need to visit to accommodate all the eye and hearing care you and your family require. Book a Hearing Test at Wombourne Book a Hearing Test at Compton

< Back Matt Baker RHAD, MSHAA Matt qualified as an Audiologist in 1999, and has been passionate about clinical, patient focused hearing care ever since. Matt has been with Taylor Biddle since 2022, practising out of Wombourne. His wife Aphra is the resident Clinical Audiologist at Compton. Both Matt and Aphra believe in clinical, in-depth audiological testing and aftercare, and provide a service that is second to none in the private sector, specialising in tailored hearing solutions and comprehensive aftercare treatment programmes. In his spare time Matt enjoys spending time with the couple's many animals, teaching himself guitar, traditional archery, paddleboarding and photography. Clinical Audiologist

Ocular Coherence Tomography is an advanced eye scan for people of all ages. Similar to ultrasound, OCT uses light rather than sound waves OCT & OPTOMAP Available as part of our extended eye examination, we have invested in in revolutionary diagnostic equipment to detect a number of key eye conditions, such as glaucoma, age related macular degeneration (AMD) and diabetic retinopathy. Non-invasive and painless, our state-of-the-art equipment allows our Optometrists to see a larger area of your eye in greater detail. As a result, possible concerns can be identified even earlier. WHAT IS OCT? Ocular Coherence Tomography is an advanced eye scan for people of all ages. Similar to ultrasound, OCT uses light rather than sound waves to illustrate the different layers that make up the back of the eye. This particular 3D OCT unit captures a digital photograph of the surface of the eye at the same time and this can be cross referenced across any areas of concern. The major benefit of this state of the art machine is that it allows your optometrist to see both the back of your eye, and a three dimensional image look beneath the surface of the regular retinal image. Never before, has it been easier to find out the exact state and location of a particular eye condition. WHAT ARE THE BENEFITS OF OCT? Your optometrist can review the images on a PC screen and pin point areas of concern by digitally peeling the layers back until they define what it is that they have identified as requiring further investigation. Using this machine, your optometrist can more confidently diagnose, manage and refer you to a specialist for further treatment, should this be required. Striving to provide the best eye care, Taylor Biddle Opticians, your local optometrist can now provide this state of the art diagnostic tool with your eye test, if you so desire. There may be an additional charge for the OCT scan, but the benefits are obvious. The software can automatically detect even the most subtle changes in the retina with every eye test you take. This gives an invaluable on- going record of the health and condition of your eyes. Make sure that when booking your next eye test, you ask about an OCT scan. WHAT IS OPTOMAP? The OPTOMAP is an ultra-widefield digital retinal imaging system. This unique technology captures more than 80% of your retina in one panoramic 200-degree image, while traditional imaging methods typically only show 15% of your retina at one time. An OPTOMAP takes only seconds to perform, is painless and comfortable; nothing touches your eye at any time. It is suitable for everyone including children as vision problems often begin at an early age. You can see your own retina – exactly what your eye care practitioner sees – even in a 3D animation and images are ready to view immediately. WHAT ARE THE BENEFITS OF OPTOMAP? Early signs of disease can be present in the periphery of your retina and remain undetected for a long time when using traditional methods. Early detection enables early treatment, for example, retinal tears can be present in the peripheral part of the retina and are not picked up by a standard sight test or photography. Often the symptoms associated with tears are ‘flashes and/or ‘floaters’. Timely treatment can seal these tears preventing devastating sight loss due to a retinal detachment. It is advisable to have an Optomap every time you have an eye exam. This will ensure you have a digital record of your retinal health on file which can be compared for changes over time. Quick links: EYE EXAMS EYECARE PLANS WHAT OUR PATIENTS SAY.. "Had a very thorough eye test with Taras Lac including using 2 different scanners. I felt very confident that every aspect of my eye health was covered. All the staff are very helpful and professional. My partner recently had issues with his eye and they fitted in an emergency appointment and gave him a very detailed examination." - H. Moore - 11/2021 via Google

Our eye examination involves a thorough investigation of not only your vision but also the coordination and ocular health of your eyes. EYE EXAMINATIONS Our eye examination, involves a thorough investigation of not only your vision, but also the co-ordination and ocular health of your eyes. We welcome any questions during the process and will fully explain any findings to you. We offer both private and NHS eye tests for the whole family. Why not upgrade to our extended Eye examination to benefit from our state-of-the-art equipment? EXTENDED EYE EXAMINATION For most patients, we recommend upgrading your test to our extended eye examination, for which there is an additional fee. The fee reflects the high quality of our resources, the extensive cutting edge OCT & Optomap technology used by our optometrists as well ass the extra time required for the comprehensive procedures involved. We are committed to the NHS, however the scope of the NHS test does not automatically include these further investigations, it only provides for a basic eye test. Consequently we do advise patients to agree to extend the scope of the NHS Sight Test to the higher standards provided by our extended eye examination. Quick links: OCT & OPTOMAP CHILDRENS EYECARE WHAT OUR PATIENTS SAY.. "I had my first appointment at Taylor Biddle today and it was, by far , the best eye test I have had. All the staff were both professional and friendly and put me at ease on my first visit. As well as a regular eye test I had scans of my eyes done which reassured me that all was ok." - E. Somauroo - 02/2022 via Google

We offer a more sophisticated way to purchase your eyewear. Our Eyewear Styling Consultation is a guided journey through the process of choosing new glasses. EYEWEAR STYLING & FITTING Your eyewear should be an extension of your personal style, not just something necessary in order to see clearly! You deserve to look great in your frames and sunglasses and we are here to ensure that. The ultimate goal of our dispensing team is to make sure that you leave with eyewear that fits and flatters your face perfectly. With so many frames and sunglasses out there, it can be hard to know which ones are right for you and what styles you should look for. At Taylor Biddle, we offer dedicated styling sessions where our specially trained stylists can consider everything from your personal style to your face shape and complexion to find a perfect match that will suit YOU. OUR STYLING CONSULTATIONS Our expert dispensing team have undertaken additional training and certification in order to provide the best possible styling advice so you can look and feel your best. The consultation takes approximately 1 hour to ensure you have all the time you need to pick out the perfect pair. In that time, we will asses your individual facial features, hair and eye colour, personal style, prescription, work and lifestyle to determine the type of eyewear that will reflect you and meet your needs. We have a great variety of different styles, shapes and colours to choose from so you can be sure that there's something for you. During our consultation, we'll put together a selection of frames and/or sunglasses for you to try on and we will work together to find which are the best for you. THE PERFECT FIT When you have chosen your perfect frames, we will take extra care to ensure the best possible fit for optimal comfort and clear vision. We use state-of-the-art intuitive technology to ensure we can take precise measurements. Following the arrival of your eyewear, we will invite you to have them properly fitted and adjusted to maximise on comfort and leave you feeling as good as you look! We can even discuss how best to care for your glasses or sunglasses to make sure you get the most out of them. Quick links: EYEWEAR BRANDS EYE EXAMINATIONS WHAT OUR PATIENTS SAY.. "We would like to say a massive thank you to EVERYONE at Taylor Biddle. They make your experience of getting an eye test and then choosing new specs such fun. They know all their customers personally and this helps them to find the correct style of glasses to suit you. They will spend time with you talking through different points of which style suit you best. James had already pre chosen 4 pairs of specs for my husband prior to his test and he knows him so well, that the first pair he tried on were the ones he went away with!! We wouldn't go anywhere else." - D. Taylor - 08/2021 via Google

< Back Olha Lac BSc (Hons) MCOptom Dip ScV M.ASvP Olha graduated from Aston University in 2004 with a First Class Honours Degree in Optometry and over the next 10 years worked for Taylor Biddle before joining Tracey as a Director in 2014. Her vision for the business is firmly focused on embracing the latest cutting edge technology and providing the very best quality of eyecare and eyewear to the local community. Olha’s youngest son has learning difficulties so since qualifying her specialist interest is in binocular vision anomalies, Visual Stress and the way it can affect visual processing whilst reading. Over the past 10 years she has developed a combined method of using a battery of Schoolvision tests, Colorimetry and more traditional methods to detect and treat deficiencies that affect visual processing and improve reading and learning for schoolchildren and adults. As an award winning practitioner, she has helped hundreds of children and adults to find solution to their problems and finds it immensely rewarding to see the amazing difference the treatment can make on children’s education and especially their confidence. In her free time Olha loves cooking, yoga and beach holidays. Optometrist Director

Our privacy policy provides detailed information on when and why Taylor Biddle Opticians collects your personal information, how we use and store it. PRIVACY POLICY Your Privacy At Taylor Biddle, we are committed to the highest privacy standards. However you choose to interact with us, we will only collect data that is necessary for us to deliver the best possible service and ensure you are reminded about appointments or anything else relevant to your ongoing care. This policy provides detailed information on when and why we collect your personal information, how we use it and the very limited conditions under which we may disclose it to others. Collection of your Personal Information In addition to your basic contact information (name, date of birth, telephone numbers and your addresses) we will collect other relevant details including current and past health and medication information, your examination results, payment details and lifestyle information. We may also store associated information received from other health care professionals as part of your ongoing care. How we use this information The information we collect about you is used to ensure we provide you with the best and most appropriate products and services. In addition to your ongoing eye care, we will remind you when appointments are due and suggest relevant products or services that we believe would be of interest. We use your contact information to respond to queries from you, and where appropriate your bank details to collect Direct Debit payments as agreed. We may occasionally contact you to ask for your feedback on the services we have provided and to offer the opportunity to trial new products. Our policy on storage, processing, and retention of your information To provision and manage our services, your data is stored and processed by Optix Software Ltd within their UK facilities that are certified to ISO27001. If we collect Direct Debits from you these payments will be processed by Eyecare Payments Ltd. Any third-party company is only permitted to process your data for the specified purposes and in accordance with our instructions. We retain your information for as long as reasonably necessary to provide our products and services and to maintain records to satisfy tax and other legal requirements. How and when we may share your personal information Where necessary we may disclose your information to health care professionals including the NHS. We may also pass information to external agencies and organizations, including the police, for the prevention and detection of fraud and criminal activity. Should any claim be made, we may pass your personal information to our insurers and if our business is wholly or partially transferred to a third party, your personal information may be one of the transferred assets. Your rights with respect to the Personal Information we hold You are entitled to access the personal information that we hold on you; any such request should be made using our contact details below. If any data we hold is inaccurate, this will be corrected promptly on request. In certain circumstances, you can request that we erase your data which we will do where this would not prevent us from meeting our legal and regulatory obligations. Updating your communication preferences You may ask that we do not send you communications using any of the contact details we hold on our records, this may include your email, SMS, telephone and postal information. You may also request we restrict our communications to clinically necessary messages. Your personal preferences can be changed at any time by using the link at the end of every email and SMS message we send or by using our contact details below. Use of cookies Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The table below explains the cookies we use and why. Cookie: Cookie preference Name: CookieControl Purpose: This cookie is used to remember a user’s choice about cookies on ico.org.uk. Where users have previously indicated a preference, that user’s preference will be stored in this cookie. Cookie: Language selection Name: language Purpose: This cookie is used to remember any selection a user has made about language on ico.org.uk, using the language selector, so that the site will be shown in their chosen language when returning to the site. Cookie: Universal Analytics (Google) Name: _ga, _gali, _gat & _gid Purpose: These cookies are used to collect information about how visitors use our website. 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Cookie: Wix Name and Duration: XSRF-TOKEN - Session Duration hs - Session Duration svSession - 2 Years SSR-caching - 1 Minute _wixCIDX - 3 Months _wix_browser_sess - Session Duration consent-policy - 365 days smSession - Session Duration TS* - Session Duration bSession - 30 minutes fedops.logger.sessionId - 365 days wixLanguage - 365 days Purpose: wix - These cookies are used to maintain and improve the customers experience of the website. We uuse the information to identify registered members, monitor and analyze performance, operation and effectiveness of the platform and ensure the security and safe use of the platform. Cookie: Facebook Pixel Name: c_user – 365 days xs – 365 days fr – 90 days _fbp – 90 days oo – 5 years dpr – 7 days wd – 7 days presence – session duration sb – 2 years dbln – 2 years csrf – 24 hours Purpose: These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website and blog, where visitors have come to the website from and the pages they visited. Managing cookies You can remove any cookies already stored on your computer and you can control how your web browser deals with cookies by changing your browser settings. However this may prevent you from using parts of our website. Many browsers give a range of options for managing cookies, including obtaining consent for every cookie, blocking certain types of cookie and blocking cookies from unrecognised websites. Finally, you can set your browser to block all cookies however you should be aware that many sites will not work as smoothly as you are used to and some basic functionality that is dependent on cookies will not work at all. The following links go to the relevant help sections for the major web browsers and explain how to manage your cookies: Chrome https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies Safari OS X http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html Safari iOS http://support.apple.com/kb/HT1677 Internet Explorer http://windows.microsoft.com/en-GB/windows7/How-to-manage-cookies-in-Internet-Explorer-9 Firefox http://support.mozilla.org/en-US/kb/Cookies?s=cookies&r=0&e=es&as=s Android http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=169022 Blackberry http://help.blackberry.com/en/blackberry-q10/10.3.1/help/mwa1334238823957.html Windows phone http://www.microsoft.com/windowsphone/en-us/howto/wp7/web/changing-privacy-and-other-browser-settings.aspx Privacy Policy updates We reserve our right to make any changes and updates to this privacy policy without giving you notice as and when we need to. Our most up to date privacy policy is always available on our website. Last updated: April 2022 Contacting us Visit our contact page to find our most up to date contact information.